Lord Street Living logo large colour red

Accessibility Statement

This accessibility statement applies to https://lordstreetliving.org  

This website is run by Lord Street Living. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.
My Computer My Way has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
●    email LordStreet.Living@Sefton.gov.uk  

We’ll consider your request and get back to you in 10 working days.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: LordStreet.Living@Sefton.gov.uk  

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility

Lord Street Living is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations  

  • The website does not respond well to browser text size adjustments. This can lead to significant clipping problems with some text and the menu. This fails WCAG 1.4.4 Resize text (AA).

Due to the design of the website, clipping problems can occur with some text and the menu when adjusting browser text size.  The text size can only be set on the website and not every font size will work.

  • All of the carousel items have an aria role conflict. This fails WCAG 1.3.1 Info and Relationships (A), and 4.1.2 Name, Role, Value (A).

This function is set by the third-party carousel tool. We will investigate alternative carousel options. 

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

 

Disproportionate burden

At this time, we have made no claims of disproportionate burden.

 

Content that’s not within the scope of the accessibility regulations

At this time, we have not identified any content that is not within scope of the accessibility regulations.

 

What we’re doing to improve accessibility

Lord Street Living is doing the following to improve accessibility:

  • Known non-compliance accessibility issues will be reviewed and where possible, changes will be made to address the issues. Where we are unable to make changes, we will continue to note issues under ‘non-accessible content’.
  • We will use specialised 3rd party Accessibility Auditor to undertake regular auditing of the website content.
  • Respond promptly to concerns raised about accessibility and address these where possible or provide reason where we are unable to make changes.  
  • Ensure new documents added to the website are tested for accessibility issues before being published.

 

Preparation of this accessibility statement

This statement was prepared on 2nd April 2024. It was last reviewed on 30 April 2024.

This website was last tested on 16/04/2024. The test was carried out by All Able Ltd.

All pages of the website were tested. Testing was composed of a mixture of manual, semi-automated and assistive technology testing.